Home Loan Consultants (x2 Positions) – First Capital Namibia

Job Description

Join Our Dynamic Team
The Home Loan Consultant is responsible for driving the origination and administration of home loan
applications under the Pension-Backed Home Loan Scheme (PBHL). The role involves engaging clients,
assessing affordability, guiding applicants through the loan process, and ensuring accurate documentation
and compliance with scheme rules, credit policies, and service standards.
Key Responsibilities
• Source, originate, and process home loan applications.
• Conduct affordability assessments and guide clients on loan eligibility, documentation, and property
requirements.
• Ensure all loan applications meet credit policy, scheme rules, and compliance standards before
submission for approval.
• Maintain accurate records and manage the end-to-end client experience from application to final
disbursement.
• Support post-disbursement monitoring, including follow-ups on construction progress and settlement
matters.
• Provide excellent customer service, ensuring timely communication and resolution of client queries.
• Contribute to marketing, roadshows, and awareness campaigns aimed at expanding PBHL uptake
across regions.
Job Requirements
• A bachelor’s degree in Finance, Banking, Marketing, Business Administration, or a related field is
preferred, or a Grade 12 certificate (25 points) with strong experience is acceptable.
• Minimum 2 years’ experience in home loan sales, credit administration, or mortgage processing.
• Fluency in various languages would be an added advantage.
• Valid driver’s licence is an advantage.
Vacancy
2x Home Loan Consultants
We Are
Hiring!Join The Team
Key Skills & Competencies
• Excellent verbal and written communication, negotiation, and interpersonal.
• Strong analytical skills.
• Computer literacy, particularly in MS Office applications.
• High self-confidence, attention to detail, accuracy, problem-solving abilities, and a customer-first
mindset are key.
• Capable of managing multiple client files, deadlines, and administrative tasks efficiently.
• Demonstrates professionalism, ethical conduct, and a proactive mindset, focused on achieving sales
and service targets.
A comprehensive and fair remuneration is offered, aligned to skills and qualifications. Interested
candidates should forward their resumes, accompanied by Certified Copies of ID, Educational
Qualifications, including three contactable references, in strict confidence to:
Email: [email protected]
Closing date for applications: 6 November 2025
First Capital Treasury Solutions is an equal opportunity employer and encourages previously
disadvantaged people and those with disabilities to apply.
The advert has minimum requirements listed. Management reserves the right to use additional/relevant
information as criteria for shortlisting. Applicants who do not receive any response within three weeks after
the closing date must accept that their applications were not considered favourable. FCTS regrets that it
cannot return documents.
No late applications will be accepted.