Technician – Indongo Toyota
Job Description
External Vacancy: Technician
Company: Indongo Toyota
Location: Walvis Bay
Closing Date: 06 February 2026
Role Overview
As part of Dealer Operations, the goal is to achieve “zero” guest comebacks through the Toyota Customer Service Workshop Management Program. The role focuses on accurately diagnosing and repairing vehicles to deliver high-quality service and eliminate comebacks using a Fix-It-Right approach.
Key Performance Areas
Accurately and promptly diagnose vehicle faults using a First-Time-Right (FIR) approach.
Determine whether faults are FIR, warranty-related, or driver-related.
Complete pre-diagnostic questionnaires in accordance with required standards and procedures.
Carry out vehicle repairs in line with diagnostic findings, manufacturer guidelines, and dealership standards.
Perform quality control checks and sign off FIR repair orders upon completion.
Minimize comebacks by ensuring high repair quality to contribute to customer satisfaction.
Provide guidance and assistance to fellow technicians on repair procedures.
Undertake ad-hoc duties as required.
Experience & Qualifications
Education: Grade 12 (Matric) certificate.
Certification: Fully qualified Technician with proven diagnostic expertise.
Technical Skills: Experience with engine, gearbox, and differential overhauls.
Experience: Minimum of three (3) years’ experience within the motor industry.
Preferred: Previous Toyota franchise experience is considered an advantage.
License: Must hold a valid driver’s licence.
Competencies & Skills
Strong passion for excellence and a First-Time-Right attitude.
Ability to prioritize tasks, multitask, take initiative, and follow through.
Commitment to professionalism and efficiency in customer interactions.
Exceptional communication skills (verbal and written).
Effective time management and organizational abilities.
Friendly, energetic, and positive attitude.
High level of integrity, reliability, and hands-on problem-solving skills.
How to Apply
Interested candidates meeting the requirements can apply:
Call to Apply
Note: Previously disadvantaged individuals and persons with disabilities are encouraged to apply.
