Telesales Clerk – Namib Mills

Administration
Windhoek
October 29, 2026
Full Time

Job Description

Job Summary

An excellent career opportunity exists for interested and qualified candidates to apply for the position of Telesales Clerk at Namib Mills (Pty) Ltd in Windhoek.

Key Responsibilities

  • Put calling schedule in place per customer.
  • Timeously call clients daily as per calling schedule and generate orders.
  • Ensure availability and timeous delivery of products.
  • Clear communication to client/s on delivery date of products.
  • Capture orders and communicate quantities to production.
  • Liaise with distribution and hand over picking pay slips for delivery planning.
  • Timeously provide feedback to manager when problems with product delivery & quality are experienced.
  • Achieve or exceed customer retention, goals, sales etc.
  • Ensure customer satisfaction at all times.
  • Timeously provide accurate reports to the Telesales Manager on stock levels, challenges, questions on deals, quality issues as raised by customers.
  • Manage cash clients and ensure payments are received before stock is released.
  • Keep record of data in a logical manner & filing up to date.
  • Keep up to date with deals & ensure correct pricing is charged to clients.
  • Open & transparent line of communication to clients.
  • Keep up to date with new developments in the market.
  • Execute adhoc tasks as prescribed by Superior.

Requirements

  • Grade 12 (NQF4) with at least 3 years sales experience in an FMCG environment.
  • Extensive telesales experience.
  • Computer literate (Microsoft Office Suite).
  • Proficient in English (written & spoken).
  • Valid Code B Namibian Drivers Licence.
  • Namibian Citizen.

How to Apply

Register and apply online via the Namib Mills careers portal: namib-mills.simplify.hr

Closing Date: 2026-11-11

Location

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