Claims Clerk – Cic

Job Description

PURPOSE OF THE POSITION

Gives credits to clients to price differences, damages and expired stocks to facilitate debtors payment.

Key Responsibilities

• Match invoices with Goods Received Vouchers (GRVs) and process all claims.
• Retrieve GRVs awaiting statements from the system, verify their accuracy, identify claims, and ensure a nil balance.
• Investigate discrepancies in Proofs of Delivery (PODs) and/or waybills and take corrective action.
• Receive and process claims, reprint and attach invoices, and submit order-related claims.
• Sort claims according to principals for Sales Managers and submit them for signatures.
• Resolve invalid claims in accordance with established procedures.
• Receive original PODs, verify their accuracy, and ensure credits are processed correctly.
• Respond to customer queries and follow up on AVs with branches.
• Prepare non-stock reports, reconcile credit notes, and submit them to creditors for month-end processing.
• Perform other relief duties and ad hoc tasks as required by the Debtors Manager.

Requirements

• Grade 12 certificate.
• Fluency in Afrikaans and English.
• Minimum of 3-5 years’ experience in debtors administration, reconciliations, and invoicing.
• Excellent proficiency in Microsoft Excel.
• Experience with the Proteus system will be a definite advantage.
• Ability to work under pressure and handle conflict situations professionally.
• Self-motivated, assertive, and able to demonstrate initiative.

How to Apply

Apply by email: [email protected]

Phone: +264812203109

Closing Date: 2026-10-23