Clearing and Forwarding Supervisor – Blue Whale Logistics

Clerical
Walvis Bay
January 23, 2026
Full Time Contract

Job Description

Position: Clearing and Forwarding Supervisor Reporting to: Operations Manager Location: Walvis Bay

VACANCY

About Blue Whale Logistics Blue Whale Logistics is a Namibia-based logistics and supply chain solutions provider headquartered in Walvis Bay. The company specialises in end-to-end freight management, transportation, warehousing, and customs clearing services for clients across various industries. With a strong focus on operational efficiency, compliance, and customer satisfaction, Blue Whale Logistics is committed to delivering reliable, innovative, and cost-effective logistics solutions that support regional and international trade through the Port of Walvis Bay.

Purpose of the Position The Clearing and Forwarding Supervisor is responsible for overseeing all clearing and forwarding activities to ensure efficient cargo movement, regulatory compliance, and timely documentation. This role requires strong operational oversight, leadership, and stakeholder coordination to support seamless freight processing and high service standards.

Key Responsibilities

Clearing & Forwarding Operations

  • Oversee daily operations related to the clearing and forwarding of shipments.

  • Coordinate with customs officials and ensure compliance with all relevant regulations.

  • Ensure accurate and timely preparation of bills of lading, shipping documents, manifests, permits, and other required paperwork.

  • Troubleshoot operational issues to prevent delays and maintain cargo flow efficiency.

Team Leadership & Supervision

  • Supervise a team of clerks or junior staff involved in documentation and shipment tracking.

  • Provide guidance, support, and training to maintain operational accuracy and productivity.

Stakeholder Coordination

  • Maintain relationships with shipping lines, transporters, port authorities, and clients to ensure smooth operations.

  • Communicate proactively with stakeholders to resolve issues and ensure customer satisfaction.

Performance Monitoring & Reporting

  • Monitor key performance indicators and prepare operational reports.

  • Recommend process improvements to enhance turnaround time, service delivery, and compliance.

Required Characteristics

  • Strong organizational and communication skills.

  • Ability to read, write, and speak English fluently.

  • Detail-oriented with strong problem-solving abilities.

  • Able to work under pressure and manage multiple tasks effectively.

  • Professional, reliable, and committed to operational excellence.

Qualifications & Experience

  • Minimum Grade 12.

  • Minimum 5 years of supervisory or managerial experience in a port or logistics environment.

  • Degree or Diploma in Logistics, Supply Chain Management, or a related field will be an added advantage.

  • Valid Code B (08) Driver’s License.

  • Police Clearance Certificate (not older than 6 months).

Ready to Apply? Submit your application

Include:

  • A detailed cover letter

  • Your updated CV

  • Copies of relevant qualifications

Closing Date Extended: Tuesday, 27 January 2026 @ 7:00PM

For assistance with the portal, contact the Tara Nawa team at +264 (0)64 402403.

Location

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