Job Description
Job Description
To gather, analyze and interpret complex transactional data and provide recommendations based on information from various internal and reliable external sources pertaining to current or prospective clients
To oversee the specialized processes required to profile current or prospective clients
Quality assurance of work performed by analysts and leading special projects within the team
- Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Compile reports that track progress and guide business to make informed decisions
- Compile accurate reports with comprehensive recommendations to guide business to make informed decisions
- Oversee deliverables to improve quality of team deliverables
- Oversee business process design and mapping
- Identify opportunities to improve process efficiencies and effectiveness and implement improvements
- Assist in making a more efficient, streamlined and cost effective process using innovative thinking and system knowledge to improve processes
- Use appropriate data analysis and information gathering techniques from internal and external sources to profile customers and complete required documentation
- Actively coach team through providing advice about subject matter, solutions, principles and processes, and personal progression with the aim to improve performance
- Develop, encourage and nurture collaborative relationships within business and/or across the FRG
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
24/02/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
