Floor Supervisor – Tiger Wheel & Tyre Namibia

Job Description

Key Responsibilities

• Supervise and coordinate daily workshop and fitment area activities.
• Ensure smooth workflow between sales staff, fitment technicians, and customers.
• Monitor daily picking slips.
• Allocate work to fitment technicians and ensure productivity targets are achieved.
• Ensure all work is completed according to company standards and manufacturer specifications.
• Assist with handling customer complaints and operational issues professionally.
• Assist customers with tyre, wheel, battery, and accessory enquiries.
• Provide recommendations on suitable tyre brands, sizes, and products.
• Ensure excellent customer service at all times.
• Conduct quality checks on completed work.
• Ensure vehicles are handled carefully and professionally.
• Ensure proper torque settings and fitment procedures are followed.
• Monitor workshop cleanliness and organisation.
• Assist with stock control and inventory management.
• Ensure proper handling and storage of tyres, rims, and accessories.

Requirements

• Familiarity with workshop equipment and automotive tools.
• Strong supervisory abilities.
• Ability to motivate and manage teams effectively.
• Strong communication and interpersonal skills.
• Professional and customer-focused attitude.
• Basic computer literacy.
• Experience with POS systems or workshop management systems advantageous.
• Grade 12 with a minimum of 23 points./ National Senior Certificate.
• Valid driver’s licence.

How to Apply