ICT Technician – Roads Authority
Job Description
The Roads Authority was established in terms of Section 2 of the Roads Authority Act, Act no. 17 of 1999. The Authority fully became operational on the 01 April 2000. The Roads Authority is responsible for the management of national road network with a view of achieving a safe and efficient road sector.
Roads Authority as an Equal Opportunity Employer and invites competent & suitably qualified persons to apply for the following position
Established in terms of the Roads Authority Act, 1999 (Act 17 of 1999)
Primary Purpose
To provide tier 1 ICT support to end users from service desk by serving as the first point of contact to Roads Authority users seeking technical assistance. By performing remote troubleshooting through diagnostic techniques and asking pertinent questions and determine the best solution or escalate more complex problems.
Minimum Qualifications and Experience
•Diploma in Information Technology System Administration and Networking and related Certification (A+, N+, MCSA)
•Drivers’s License as an added advantage
Key Performance Areas
•Provide tier 1 ICT support from service desk
•Operate System Centre
•Assist in the planning of ICT computer hardware and peripherals
•Train end-users
•ICT Policies
•Building Management System
•ICT hardware control
•Administer active Directory and Directory services
Competencies/Skills
•IT Manage Services Framework (ITMS)
•ITIL Fundamentals
•Ability to configure, maintain and troubleshoot
•Analytical and Critical thinking
•Great Customer service acumen
•Knowledge of Microsoft Office
•Interpersonal Skills
•Sound technical understanding of ICT systems
•Intermediary knowledge on Computer Hardware, Networks
Job content enquiries on the above position can be directed to Mr. J. Ndakolo at Tel: +264 61 284 7348 Email application strictly to: [email protected] E-mail applications accompanied by comprehensive Resumes/ CVs and originally certified copies of qualifications and identity documents to [email protected]. Designated persons as defined in the Affirmative Action (Employment) Act, Act No.29 of 1998 are encouraged to apply. Only shortlisted applicants will be contacted. Documents submitted for applications will not be returned. NB: Qualifications from non-Namibian institutions should be accompanied by an evaluation by NQA. Closing date for all applications is 06 JUNE 2025 at 17h00
