L2 Application Specialist: Sage 300 – Acunam

Information Technology
Windhoek
November 1, 2026
Full Time

Job Description

Job Summary

We are looking for an L2 Application Specialist to implement, support and train on Sage 300 for our clients. You will take engagements from requirements through to go-live and remain the client’s point of contact afterwards. The role suits someone who understands both the accounting and the system, thinks a problem through before acting and is comfortable working on client sites.

Key Responsibilities

  • Install, upgrade and configure Sage 300 financial and operational modules, both on-premises and through Remote Desktop Services.
  • Gather and document client requirements and translate them into appropriate system configurations.
  • Handle company set-ups, data migrations, system testing and go-live support.
  • Provide on-site and remote end-user training and prepare relevant training materials.
  • Provide first- and second-line support within agreed service level agreements (SLAs).
  • Develop and maintain reports using SQL queries, Crystal Reports and Sage Intelligence.
  • Support the sales team with system demonstrations and project scoping.
  • Assist the Business Systems team with SharePoint, Power Automate and Power BI projects for clients.
  • Monitor and resolve issues relating to existing client workflows. Participate in training on these tools, which will be provided.
  • Keep system configuration documentation, support tickets and time records up to date.
  • Travel to client sites as required.
  • Maintain valid Sage 300 certification.
  • Perform any other ad hoc duties as assigned by the Manager: Business Systems.

Requirements

  • Compulsory Sage 300 certification.
  • Minimum of 3 years’ hands-on experience in Sage 300 implementation and support.
  • Sound understanding of accounting principles and core Sage 300 modules, including General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Inventory Control (IC), Order Entry (OE) and Purchase Orders (PO).
  • Working knowledge of Microsoft SQL Server, including queries, backups and restores.
  • Strong critical-thinking and problem-solving skills.
  • Ability to train non-technical users and explain technical issues in clear, simple language.
  • Ability to manage multiple client engagements and work independently.
  • Valid driver’s licence and willingness to travel to client sites, including locations outside Windhoek.
  • Willingness to work after hours during system go-lives, upgrades and year-end periods.

How to Apply

Email: [email protected]

Tel: +264 81 220 3109

Closing Date: 13 November 2026

Location

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