Service Advisor – Indongo Toyota

Customer Service
Otjiwarongo
October 30, 2026
Permanent

Job Description

Service Advisor (Otjiwarongo)

KEY PERFORMANCE AREA:

  • Adhere to labour sales and performance targets.
  • Achieve the highest degree of customer satisfaction.
  • Utilize progress control with technical teams to meet deadlines.
  • Continuous communication with guests on service bookings and invoiced before guest collection, provide timous feedback and updates to guests if delays occur.
  • Pre-printing of bookings on day in advance in the event there not being a Bookings Clerk and strictly Manage VIP.
  • Cash Outstanding to be monitored and controlled.
  • Adhere to Warranty/ Extended Warranty and Service Plan SOP’s.
  • Ensure Service Plan/ Fleet Authorizations/ has been obtained prior to work being carried out and job card being sent to controller/ foreman for job allocation and ad hoc tasks if and when required.

COMPETENCIES/SKILLS:

  • Have a Passion for Excellence and Results, with a “First time right” attitude.
  • Effectively prioritize, multitask, initiate and follow through.
  • Exceptional Communication and Interpersonal skills.
  • Ensure the highest standard of courtesy and efficiency in customer contact.
  • Analytical and organized and highest level of integrity and ethics.
  • Good time management skills, and be a Team Player.

Application Details

Application deadline: 2026-11-06

Location