Ship Agency Supervisor – Blue Whale Logistics

Supervisor
Walvis Bay
January 23, 2026
Contract Full Time

Job Description

BWL

VACANCY

Position: Ship Agency Supervisor

Reporting to: Operations Manager

Location: Walvis Bay

About Blue Whale Logistics

Blue Whale Logistics is a Namibia-based logistics and supply chain solutions provider headquartered in Walvis Bay. The company specialises in end-to-end freight management, transportation, warehousing, and customs clearing services for clients across various industries. With a strong focus on operational efficiency, compliance, and customer satisfaction, Blue Whale Logistics is committed to delivering reliable, innovative, and cost-effective logistics solutions that support regional and international trade through the Port of Walvis Bay.

Purpose of the Position

The Ship Agency Supervisor oversees all operations related to vessel port calls, ensuring efficient vessel turnaround, seamless coordination with port stakeholders, and timely delivery of services. The role requires strong leadership, communication skills, and operational oversight to uphold service quality and ensure compliance with maritime regulations.

Key Responsibilities

Vessel Operations & Coordination

  • Oversee all activities related to vessel port calls and ensure efficient turnaround of ships.

  • Coordinate with port authorities, customs, immigration, and other stakeholders to support smooth port operations.

  • Ensure all services provided to vessels are delivered on time and meet required quality standards.

Team Leadership & Support

  • Supervise a team responsible for documentation, crew changes, husbandry services, and supply logistics for vessels.

  • Provide guidance, mentorship, and support to maintain operational accuracy and performance.

Stakeholder Engagement

  • Maintain strong communication with ship owners, operators, charterers, and agents to keep them informed of vessel status.

  • Resolve queries promptly and ensure customer satisfaction throughout the port call process.

Operational Problem-Solving

  • Address operational challenges or unexpected issues during port stays to prevent delays.

  • Implement corrective actions and ensure continuity of service delivery.

Compliance & Safety

  • Monitor compliance with maritime regulations, port rules, and safety standards.

  • Ensure accurate documentation, reporting, and adherence to operational procedures.

Required Characteristics

  • Strong communication and coordination skills.

  • Ability to read, write, and speak English fluently.

  • Detail-oriented with strong problem-solving abilities.

  • Able to work under pressure, especially during tight operational timelines.

  • Professional, reliable, and committed to excellence in service delivery.

Qualifications & Experience

  • Minimum Grade 12.

  • Minimum 5 years of supervisory or managerial experience in the port or logistics industry.

  • Degree or Diploma in Logistics, Maritime Studies, or a related field will be an added advantage.

  • Valid Code B (08) Driver’s License.

  • Police Clearance Certificate (not older than 6 months).

Ready to Apply?

Submit your application

Include:

  • A detailed cover letter

  • Your updated CV

  • Copies of relevant qualifications

Closing Date Extended: Tuesday, 27 January 2026 @ 7:00PM

For assistance with the portal, contact the Tara Nawa team at +264 (0)64 402403.

Location

Related Jobs