Boutique Sales Assistant – Ongava Game Reserve

November 5, 2026

Job Description

The Boutique Sales Assistant supports the day-to-day operations of the lodge retail boutique by delivering excellent guest service, assisting with sales, maintaining stock levels, and ensuring the boutique is well-presented. This role contributes to revenue generation and enhances the overall guest experience through personalized service and product knowledge.

Key Responsibilities

  • Assist with daily boutique operations to ensure smooth functioning
  • Ensure displays are neat and aligned with brand standards
  • Assist in achieving sales targets through proactive selling
  • Engage with guests, offering product knowledge and recommendations
  • Promote products to enhance guest satisfaction and spending
  • Deliver friendly, professional, and personalized service
  • Respond to guest queries and resolve basic issues promptly
  • Create a welcoming retail environment for all guests
  • Assist with stock receiving, unpacking, and pricing
  • Support stock counts and inventory control processes
  • Operate point-of-sale (POS) systems accurately
  • Process transactions including cash and card payments
  • Assist with daily sales reconciliation
  • Participate in training on products, sales techniques, and service standards
  • Follow any other reasonable instruction provided by person in authority

Requirements

  • Matric or equivalent required
  • Previous retail or customer service experience advantageous
  • Experience in hospitality or lodge environment beneficial
  • Basic knowledge of POS systems advantageous
  • Clean police record

How to Apply

Interested candidates who meet the above application criteria are requested to apply for this vacancy by sending an updated CV, motivational letter, qualifications to [email protected]. Closing date: 11 November 2026 (only shortlisted candidates shall be contacted). For any enquiries, please contact +264 (0) 83 370 9775.

Location