Case Coordinator (Patterson C3) – Mva Fund

Job Description

Position Overview

The MVA Fund invites applications from suitably qualified, experienced, and competent persons to join its workforce as a Case Coordinator (Patterson C3) x2 based in Gobabis & Keetmanshoop Service Centres. The purpose of this position is to interact with claimants and ensure all relevant information accompanying the claim complies with the minimum standards to enable accurate assessment.

Key Responsibilities

• Review claims received in terms of quality, eligibility, authenticity, and prescription period.
• Registers claims on the claims management system and repudiate invalid claims.
• Ensures that walk-in claimants are attended to.
• Compute compensation due to claimants in accordance with MVA Fund Quantum Guide and draw up treatment plans.
• Determine liability of the Fund and degree of negligence of parties involved in the accident and compute compensation.
• Scrutinises medical reports, settlement agreements/benefit awards and drafts rehabilitation plans.
• Manage claimant’s medical undertakings by making appointment, logistical arrangements including daily allowance for patients travelling for medical appointments.
• Prepare weekly claims statistics and compile reports.
• Manage loss of Support undertakings by conducting annual visits to beneficiaries’ minor children to confirm guardianship.
• Manage loss of income undertakings in accordance with Section 25 (6) of the Motor Vehicle Accident Fund Act, 2007.

Requirements

• Bachelor’s Degree in Business Administration, Nursing Science or Health Information System
• Valid Code B driver’s license
• Good command of the local language will be an added advantage
• High degree of integrity and the ability to work in high demand and fast paced environment
• Good decision-making and problem-solving skills
• Good communication and interpersonal skills

How to Apply

Apply by email: [email protected]

Closing Date: 2026-09-04