Medical Debtors Clerk – Rundu Private Hospital
Job Description
The Medical Debtors Clerk is primarily responsible for administering medical aid claims, maintaining precise patient/debtor accounts, processing medical aid allocations, minimizing aging debt, and resolving claim rejections efficiently to optimize the hospital’s cash flow.
Job Summary
- Employer: Rundu Private Hospital
- Job Type: Full-time
- Location: Rundu, Namibia
- Category: Healthcare
- Closing Date: 2026-11-06
Key Responsibilities
- Debtors & Ledger Management: Reconcile medical aid and private patient accounts against remittance advices.
- Short payment & Rejection Resolution: Follow up on unpaid, partially paid, or rejected claims from Namibian medical aid.
- Payment Allocation: Allocate received payments accurately to correct patient accounts on the billing system.
- Credit Control & Debt Collection: Contact private patients and medical aids regarding outstanding balances; manage debt age-analysis reports. Resubmit claims where necessary.
- Query Resolution: Professionally handle financial queries from patients, medical aid administrators, and hospital clinical staff.
- Compliance: Ensure all billing practices comply with Namaf (Namibian Association of Medical Aid Funds) tariffs, ICD-10 coding standards, and procedure codes.
Requirements
- Education: Grade 12 (National Senior Certificate) with a pass in Accountancy and Mathematics.
- Experience: Minimum of 2-3 years of direct experience as a Debtors Clerk in a medical or similar environment.
- Technical Skills: Proficiency in medical billing software Trimed and Microsoft Excel.
- Industry Knowledge: In-depth understanding of Namibian medical aids, PSEMAS regulations, Namaf tariffs, and ICD-10 coding.
How to Apply
Submit your applications to www.namibiaatwork.gov.na or to [email protected] or hand deliver to the Human Resources Department at Rundu Private Hospital.
Preference will be given to Namibian Citizens and/or applicants that have the right to live and work in Namibia. Namibian citizens from previously disadvantaged groups will enjoy preferential treatment.
Phone: 066 268 8400
