Recoveries Analyst – FNB (First National Bank), Part of FirstRand Group

Job Description

At FNB Short Term Insurance, we help customers meet their short-term insurance needs through simple, convenient self-service solutions. If you are energetic, helpful, and customer-centric and passionate about making insurance easier and more accessible for our customers, you are more than welcome to apply. FNB Short Term Insurance is seeking a dedicated and results-driven Recoveries Analyst to manage a portfolio of recovery accounts, engage with key stakeholders, monitor legal costs, and drive successful recovery outcomes in line with company policies, legal requirements, and industry best practice.

Job Summary

Employer: FNB (First National Bank), part of FirstRand Group
Job Type: Full-time
Location: Windhoek, Namibia
Category: Finance
Closing Date: 2026-10-22

Key Responsibilities

– Maximise recoveries through effective analysis, negotiation, and account management.
– Manage and monitor legal costs and recoverable expenses to achieve cost efficiencies.
– Liaise professionally with attorneys, liquidators, debtors, and other stakeholders to optimise recovery outcomes.
– Monitor and report on recovery portfolios, ensuring timely resolution of matters.
– Maintain expert knowledge of relevant legislation, industry trends, and best practices.
– Assess and mitigate risks through effective portfolio management and analysis.
– Ensure compliance with governance, regulatory, legal, and audit requirements.

Requirements

– Have a Minimum Qualification of a Bachelor’s Degree in Finance, Commerce, Accounting, Business Administration, Risk Management, Law, or a related field.
– A relevant postgraduate qualification or professional certification in Credit Management, Collections, Recoveries, Insurance, or Finance will be advantageous.
– Have 1-3 years’ experience in recoveries, collections, credit management, insurance recoveries, legal recoveries, or a similar financial services environment.
– Demonstrate the ability to manage a portfolio of accounts, engage with attorneys and liquidators, monitor legal costs, and optimise recovery outcomes.
– Possess strong analytical, negotiation, stakeholder management, and reporting skills.

How to Apply

To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R54307