Branch Administrator – Bonlife Assurance

Job Description

Job Summary

Employer: bonlife assurance
Job Type: Full-time
Location: Grootfontein, Namibia
Category: Administration
Closing Date: 2026-09-25

Key Responsibilities

Cash Receiving and banking:
Receiving and capturing of cash. Capture receipt successfully into the administration system. Provide daily recons to the finance department of all cash receipts received within the company. Preparing of deposit slips of all cash receipts received. Bank cash daily.

Client Communication (Alternative to Receptionist):
Liaise with customers regarding customer queries, payments, and general information. Answer a high volume of calls and maintain a rapid response rate according to agreed standards. Log information on calls received, where required and maintain detailed and accurate records. Communicate and liaise verbally and in writing between customers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Explaining products and benefits to customers losing focus.

Policy Administration:
Capture all new business application for the office on the administration system. Submit policy amendments to underwriter. Register Claims on the administration system.

Requirements

• Grade 12
• Certificate of Business Administration will be advantageous.
• Computer Literate
• Excellent Communication Skills
• At least 2 years’ experience in customer service or administration

How to Apply

Apply by email: [email protected]