Assistant Hotel Manager – Seventy7 Consulting
Job Description
The Assistant Hotel Manager plays a key role in ensuring the smooth and efficient daily operations of the hotel. Working closely with the Senior Assistant Hotel Manager, the successful candidate will oversee front desk operations, guest relations, reservations, petty cash management, stock receiving, and provide operational support across all hotel departments to ensure excellent service delivery and guest satisfaction.
Key Responsibilities
- Oversee daily front desk and reception operations, ensuring excellent guest service.
- Manage hotel reservations, bookings, cancellations and guest enquiries.
- Handle guest complaints and requests promptly and professionally.
- Maintain accurate guest records, reception reports and daily administration.
- Manage petty cash, payments and financial records.
- Receive, verify and control stock deliveries.
- Assist with purchasing, supplier orders and stock management.
- Support daily operations across all hotel departments.
- Assist with staff supervision and maintaining hotel service standards.
Requirements
- 1-3 years hotel, hospitality or front-office experience preferred.
- Proficient in English – additional foreign language a bonus.
- Experience with InnKeeper and/or NightsBridge required.
- Knowledge of online booking platforms such as Booking.com and Expedia.
- Good computer literacy.
How to Apply
Apply by email: [email protected]
Phone: 081 442 3206
REF Code: 77REC436
Closing Date: 2026-11-03
