Mvg Host – Avani Windhoek Hotel & Casino (Minor Hotels Group

Job Description

At Avani, we’re all about finding that perfect balance – between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things – and believe that a warm welcome and a genuine smile make all the difference – you’ll fit right in here. The MVG Host is responsible for delivering exceptional customer service to casino guests while actively promoting and supporting the MVG Loyalty Programme. The role focuses on building strong relationships with players, increasing loyalty programme participation, enhancing the guest experience, and supporting player retention initiatives in line with company standards, Internal Control Standards (ICS), and regulatory requirements.