Biomedical Engineer – Newmed Pharmaceutical Wholesalers

Job Description

Job Summary

Newmed Pharmaceutical Wholesalers (Pty) Ltd, an equal opportunity employer, has been providing high-quality pharmaceutical products and services to the northern regions of Namibia since 2008. Our regional presence empowers us to provide customized, flexible solutions to our customers and partners. Everyone should have access to healthcare.

Type: full-time
Location: Ongwediva
Category: Medical
Closing Date: 2026-09-15

Key Responsibilities

• Establishes service by studying system requirements, ordering and gathering components and parts, completing installations and performing acceptance tests on equipment such as X-ray machines, ultrasound machines, CT scanners and MRI machines, as well as infusion pumps, ventilators, defibrillators, nebulisers, dialysis and anaesthesia machines, amongst others
• Serves existing accounts by analyzing work orders and planning daily activities
• Investigates complaints with customers by examining complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements
• Ensures proper repair and servicing of equipment and devices
• Provides user training on equipment to stakeholders/users
• Checks equipment coming in and going out of the warehouse and workshop
• Prepares quotes for customers on servicing of equipment
• Carries out detailed evaluation of workshop equipment to ensure that they are in good working condition
• Ensures all installed equipment is operational by following manufacturer recommendations for: troubleshooting breakdowns, maintenance of supplies (spare parts and accessories), performing preventive maintenance, performing repairs
• Ensures maximum safety of all by observing all safety measures, and reports conditions that are likely to endanger safety
• Adheres to legislation, policies and procedures in terms of safe working conditions
• Documents service and installation actions by completing forms, reports, logs, and records
• Maintains customer confidence by keeping service information confidential
• Updates job knowledge by participating in educational opportunities reading professional publications and attending training as required by the company
• Promotes and sells products using convincing arguments to existing and prospective customers
• Identifies prospects and contacts these and other accounts as assigned
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual territory analyses plus follow-up communication and adherence to goals
• Develops and implements special sales activities to reduce stock
• Achieves agreed upon sales targets and outcomes within schedule

Requirements

• Registration with the Health Professions Council of Namibia (HPCNA), or ability to register
• Minimum 3 years’ experience in a hospital or clinical environment (preferred)
• Basic knowledge of patient monitoring and life support equipment, medical imaging systems and critical care equipment
• Regional knowledge and ability to form and maintain relationships with clinical staff, with a strong emphasis on professionalism and accountability during interactions
• Precision, promotes and sells products using convincing arguments to existing and prospective customers by demonstrating product usage in hospital and theatre settings
• Ability to quickly develop in-depth knowledge about applicable products and markets, with the ability to read technical manuals and schematics
• Networking and IT basic knowledge for connected medical devices
• Strong attention to detail and documentation accuracy
• Sales experience an added advantage
• Flexibility to work late and unscheduled hours, with travel to various regions within the country required (expected overall travel 50%-60% of normal working hours)
• Excellent written and verbal communication skills
• Valid driver’s licence and own reliable transport essential. Please do not apply if you do not meet this requirement.

Salary

Competitive salary

How to Apply

To apply, please visit: newmed.com.na